At Alta Law we are committed to ensuring that your privacy is protected.
This statement explains how we use personal data collected through our website, enquiries and legal services. Any personal information you provide is handled in line with this policy and applicable UK data protection law.
Alta Law Ltd is authorised and regulated by the Solicitors Regulation Authority under number 8004389 and acts as a data controller for the personal information you provide to us.
1. The information we collect
- Identity and contact details such as name, phone number, address and email address.
- Information provided in enquiry forms, emails, calls or meetings.
- Matter-related data required to provide legal services, which may include sensitive personal data where relevant.
- Technical data such as website usage analytics and device/browser information.
2. How we use your information
- To respond to enquiries and provide legal advice and representation.
- To manage client relationships, billing, compliance and file administration.
- To meet legal and regulatory obligations, including professional conduct duties.
- To improve our website and service delivery.
3. Lawful basis for processing
We process personal data where necessary for contract performance, legal obligations, legitimate interests, and, where required, consent.
4. Data security and retention
We use appropriate technical and organisational safeguards to protect personal information from unauthorised access, alteration, disclosure or loss.
Personal data is retained only as long as necessary for the purpose it was collected, including legal, regulatory and professional record-keeping requirements.
5. Your rights
Subject to applicable law, you may request access, correction, restriction, objection, deletion, or transfer of your personal data.
A request for access to your personal data is commonly known as a Subject Access Request.
6. Contact and complaints
For questions about this policy or how we handle personal data, please contact Alta Law using our main office contact details.
If you are unhappy with how your personal data has been handled, please raise this with us first and we will investigate under our complaints process.